Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or otherwise using the tk99o platform (available at https://tk99o.pro), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, along with our Privacy Policy and Responsible Gaming guidelines. These terms form a legally binding agreement between you (the "User") and tk99o.

If you are acting on behalf of a legal entity, you represent that you have the authority to bind that entity to these terms. If you do not accept these terms, you must immediately cease all use of the tk99o platform.

2. Eligibility Requirements

Use of the tk99o platform is strictly limited to individuals who meet all of the following eligibility criteria. tk99o reserves the right to verify eligibility at any time and to suspend or close accounts that do not comply.

• You must be at least 21 years of age. 21+ only — underage gambling is a criminal offence in Bangladesh.
• You must be a natural person acting in your own personal capacity and not on behalf of any third party without explicit written consent.
• You must not be a resident of or accessing the platform from any jurisdiction where online gambling is prohibited by law.
• You must not be a current employee, contractor, director, or affiliate of tk99o or any of its group companies, or a close family member of such a person.

3. Account Registration & Security

To access the full range of services on the tk99o platform, you must create a personal account. You agree to provide accurate, complete, and current information during the registration process. Each user is permitted to hold only one active account. The creation of duplicate or multiple accounts is strictly prohibited and may result in immediate account suspension.

You are solely responsible for maintaining the confidentiality of your login credentials. tk99o will not be liable for any unauthorized access to your account resulting from your failure to keep your password secure. Please notify our support team immediately if you suspect any unauthorized access.

• Account information must be provided in your real name and must match the name on your registered payment method.
• You must promptly update your account details if any information changes. Providing false information may lead to account termination and forfeiture of funds.
• tk99o reserves the right to conduct identity verification (KYC) checks at any time. You agree to provide documentary proof of identity and address upon request.

4. Deposits & Withdrawals

tk99o supports a range of payment methods that are popular and trusted across Bangladesh. All deposits are credited to your account balance promptly following successful processing. Minimum deposit and withdrawal thresholds apply and are published on the relevant platform pages.

Withdrawals are subject to identity verification completion and compliance with our anti-money-laundering procedures. tk99o processes withdrawal requests as promptly as operationally possible. Processing times may vary depending on the selected payment method.

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional methods may be added at the company's discretion.
• All transactions are processed in Bangladeshi Taka (BDT). The ৳ symbol is used to denote amounts on this platform.
• Deposits made from third-party accounts are not permitted. Your payment method must be registered in your own name.
• tk99o reserves the right to delay, withhold, or reverse a payment if it has reasonable grounds to suspect fraudulent activity or a breach of these terms.

Any fees charged by your payment provider are your responsibility. tk99o does not add transaction fees on its side for standard deposits and withdrawals unless otherwise stated.

5. Bonuses & Promotional Offers

tk99o offers various promotional incentives to new and existing players, including welcome bonuses, free spins, reload bonuses, and seasonal promotions tied to events such as BPL, IPL, and Eid. All bonuses are subject to the following general conditions and any specific promotion terms published at the time of the offer.

• All bonuses are subject to wagering requirements before any associated winnings can be withdrawn. The applicable rollover multiplier will be stated in the specific promotion terms.
• Bonuses are issued for recreational play only. Any attempt to exploit bonus offers through arbitrage, systematic wagering strategies, or coordinated abuse will result in bonus cancellation and possible account suspension.
• Free spins awarded as part of a promotion are valid for the specified game(s) and expire within the stated time window. Unused free spins are forfeited after expiry.
• tk99o reserves the right to amend, suspend, or withdraw any promotional offer at any time without prior notice. In the event of a dispute, the company's decision is final.

Players are advised to review the specific T&C accompanying each promotion before opting in. Claiming a bonus constitutes acceptance of the relevant bonus terms.

6. Responsible Gaming

tk99o is strongly committed to promoting responsible gaming practices. We recognise that gambling can be enjoyable entertainment for the vast majority of our players but can become harmful for a minority. We provide a range of tools to help our users stay in control, including account-level deposit limits, session time reminders, self-exclusion periods, and account cooling-off features. Players are encouraged to make full use of these tools.

Players who feel they may have a gambling problem are encouraged to seek help through our Responsible Gaming page or by contacting our support team at [email protected]. All such communications are handled confidentially. For players aged 21 and above only.

7. Prohibited Activities

The following activities are strictly prohibited on the tk99o platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of account balances, and referral to relevant authorities where legally required.

• Opening or operating multiple accounts (whether personally or through proxies, agents, or associates).
• Using automated tools, bots, scripts, or any software designed to gain an unfair advantage over other players or the platform.
• Money laundering, structuring financial transactions to evade reporting thresholds, or using the platform to facilitate any unlawful financial activity.
• Match fixing, collusion with other players, or any form of coordinated wagering intended to manipulate game outcomes.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or any customer support interaction.

8. Intellectual Property

All content, design elements, graphics, software, trade marks, logos, and text on the tk99o platform are the exclusive intellectual property of tk99o or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only.

You may not copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any part of the tk99o platform without prior written consent from tk99o. Any unauthorised use will be pursued to the fullest extent permitted by law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, tk99o and its officers, employees, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the platform. This includes but is not limited to loss of data, loss of profits, or business interruption.

tk99o does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, system upgrades, or circumstances beyond our reasonable control may result in temporary service interruptions. We will endeavour to provide advance notice of planned downtime where practicable.

10. Privacy Policy

Your use of the tk99o platform is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. Our Privacy Policy explains how we collect, use, store, and protect your personal data. By using the platform, you consent to the processing of your personal data in accordance with our Privacy Policy.

11. Amendments to These Terms

tk99o reserves the right to revise, update, or replace these Terms & Conditions at any time. Where changes are material, we will endeavour to provide reasonable advance notice to registered users via email or an in-platform notification. The updated terms will be posted on this page with a revised effective date.

Your continued use of the tk99o platform after any changes to these Terms & Conditions become effective constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must stop using the platform.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these terms that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration. tk99o's decision on matters falling within its sole discretion under these terms shall be final and conclusive.

13. Contact & Support

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you need assistance with your account, please contact the tk99o support team. Our team is available around the clock (24/7, Bangladesh Standard Time, UTC+6) to assist registered players.

You can reach our support team by email at [email protected]. Please include your registered username and a brief description of your query to help us respond promptly.